Privacy Policy
Last updated: September 2026 • Transparency regarding your media assets and data
1. Information We Collect
When you interact with Void Effects via our website (voideffects.com), booking consultations, or direct post-production agreements, we may collect the following categories of information: • Contact Details: Your full name, email address, phone/WhatsApp number, and business details. • Media & Production Assets: Raw video recordings, audio tracks, brand guidelines, fonts, logos, and project briefs uploaded for editing. • Scheduling Data: Appointment preferences and meeting notes gathered when you book through our integrated Calendly system. • Technical & Usage Data: Device type, browser metadata, and anonymized analytics regarding how you interact with our website.
2. How We Use Your Information
We process and utilize your information strictly to provide high-quality video production services, including: • Producing, cutting, color grading, sound mixing, and rendering your video content. • Communicating with you regarding project milestones, drafts, revisions, and deliveries. • Processing invoices and managing recurring monthly subscription accounts. • Improving our website performance, user experience, and service workflows. • Fulfilling legal, tax, and contractual obligations.
3. Media Asset Security & Confidentiality
We recognize that your unreleased video footage is sensitive intellectual property. Void Effects implements strict operational safeguards: • Secure Cloud Storage: Raw footage and project files are stored in access-controlled cloud repositories (e.g., Google Drive, Frame.io). • Restricted Team Access: Only the designated lead editor and creative director assigned to your account have access to your raw media files. • No Third-Party Selling: We never sell, rent, monetize, or trade your personal data or raw video footage to any third-party advertisers or brokers.
4. Third-Party Service Providers
To operate our agency efficiently, we collaborate with reputable third-party tools that adhere to industry security standards: • Scheduling: Calendly (used for client onboarding and strategy consultations). • Cloud Storage & Transfer: Google Cloud, Dropbox, and Frame.io for asset exchange. • Marketplace Operations: Fiverr (for clients engaging us through our verified freelance profile). • Payment Gateways: Stripe and direct banking rails for encrypted billing. • Web Hosting & Analytics: Vercel for high-speed CDN delivery and performance monitoring.
6. Your Data & Asset Deletion Rights
Regardless of your location, you have the right to: • Request access to the personal data we maintain about you. • Request permanent deletion of your raw video footage and completed project files from our storage archives after your project or billing cycle ends. • Opt out of promotional newsletters or marketing communications at any time.
7. Data Retention Policy
We retain completed video master exports and project archives for 60 days following delivery to facilitate minor revision requests and backup recovery. After 60 days, raw project working files may be permanently purged from active working drives unless an extended archiving arrangement is requested.
8. Updates to This Privacy Policy
We may occasionally update this Privacy Policy to reflect changes in our workflows or regulatory requirements. Any modifications will be posted here with an updated revision date.
Have Questions or Request Asset Deletion?
To request full data deletion, asset purge, or submit a privacy query, contact us directly: